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This is a translation provided for convenience. The Portuguese version is the legally binding one and prevails in case of any conflict. Read the Portuguese version.

Cookie Policy

Ortu Agro Platform

Last updated: October 15, 2026 · Effective: from the date of publication

1. What Cookies Are

Cookies are small text files stored on the user's device (computer, tablet or smartphone) when the user accesses the Platform. They allow the Platform to recognize the user's device, store preferences and improve the browsing experience.

In addition to cookies, the Platform may use similar technologies, such as web storage (localStorage and sessionStorage), for equivalent purposes. References to "cookies" in this Policy also cover these technologies.

In the Ortu Agro mobile app (iOS and Android), equivalent local storage technologies are used, such as AsyncStorage, to keep the user's session authenticated and to store app preferences. The same rules of this Policy apply to these technologies in the context of the app.

2. Types of Cookies Used

The Platform uses the following categories of cookies:

Category Purpose Examples Duration
Essential Necessary for the basic operation of the Platform, such as authentication, session maintenance and security Session token, authentication token, security preferences Session or up to 30 days
Preferences Store the user's settings and preferences to personalize the experience Language, theme (light/dark), display settings Up to 12 months

2.1. The Platform does not use advertising, remarketing or tracking cookies for targeted marketing purposes.

2.2. When you reach the website through a campaign link (for example, an ad), we store the parameters of that link in the browser's session storage, which is erased when you close the tab. It is not a cookie, it is not from a third party and it is not used for targeted advertising: it serves only to record, together with your registration, which promotional effort brought in the account. More details in the Privacy Notice.

3. Essential Cookies

3.1. Essential cookies are strictly necessary for the operation of the Platform and cannot be disabled.

3.2. Without these cookies, basic features such as login, navigation between pages and access to secure areas of the Platform would not work properly.

3.3. The use of essential cookies does not require the user's prior consent, in accordance with the applicable guidelines.

4. Non-Essential Cookies

4.1. Preference cookies are considered non-essential.

4.2. The Company will request the user's consent before activating non-essential cookies, by means of a banner or cookie management mechanism displayed on first access to the Platform.

4.3. The user may change their cookie preferences at any time through the Platform settings or the cookie management panel.

4.4. Refusing non-essential cookies does not prevent the use of the Platform, but may limit some personalization features.

5. Third-Party Cookies

5.1. The Platform may use cookies set by integrated third-party services, such as payment processors and infrastructure services.

5.2. The Company has no control over cookies set by third parties. The user may consult the privacy and cookie policies of the respective providers for more information.

5.3. The Company adopts measures to ensure that integrated third parties comply with appropriate standards of privacy and data protection.

6. How to Manage Cookies

6.1. The user can manage or delete cookies in several ways:

6.2. Deleting or blocking essential cookies may compromise the operation of the Platform, including the inability to log in or keep the session active.

6.3. Below are the links for managing cookies in the main browsers:

7. Legal Basis

7.1. The use of essential cookies is based on the Company's legitimate interest under Article 7, IX, of the LGPD (Brazil's General Data Protection Law) and on the technical necessity for the provision of the contracted service.

7.2. The use of non-essential cookies is based on the user's consent (Article 7, I, of the LGPD), obtained through the banner or cookie management panel.

7.3. The user may revoke their consent at any time, without prejudice to the lawfulness of the processing carried out on the basis of the consent previously given.

8. Storage and Retention

8.1. Cookies have different expiration periods depending on their category:

8.2. The Company does not keep data collected by cookies for longer than necessary for the purpose for which they are intended.

9. Relationship with Other Documents

9.1. This Cookie Policy supplements the Privacy Notice and the Terms of Use of the Platform.

9.2. In the event of a conflict between this Policy and the Privacy Notice, the provisions of the Privacy Notice will prevail with respect to the processing of personal data.

9.3. Terms used in this Policy and not expressly defined have the meaning given in the Terms of Use.

10. Changes to this Policy

10.1. The Company may update this Cookie Policy periodically to reflect changes in the technologies used or as a result of new legal requirements.

10.2. The user will be notified of material changes at least 7 (seven) days in advance, by a communication sent to the registered email address or by a prominent notice on the Platform.

10.3. After the update, the consent banner will be displayed again so that the user can review and update their preferences.

11. Contact

11.1. For questions or requests related to this Cookie Policy or to the use of cookies by the Platform, the user may get in touch by email: dpo@ortuagro.com.

12. Applicable Law

12.1. This Cookie Policy is governed by the laws of the Federative Republic of Brazil, in particular by the LGPD (Law No. 13,709/2018) and the Marco Civil da Internet (Brazil's Civil Rights Framework for the Internet, Law No. 12,965/2014).

12.2. The courts of the judicial district of São Paulo/SP are chosen as the venue to settle any disputes arising out of this Policy, without prejudice to the right of the user who is a consumer to opt for the courts of their domicile.

Questions: contato@ortuagro.com. Data protection matters: dpo@ortuagro.com.